Consultation for a Custom Software Development
““Programmatis effectively transformed Tim and his team’s vision into a clear and comprehensive framework, avoiding any future cost surprises. Programmatis adopted a straightforward and informative approach, making sure we were fully informed throughout the entire project. Programmatis’ proactive nature allowed them to anticipate our requirements, ensuring the project remained on track.””
Project Summary
Programmatis was engaged by a restoration company as a consultant to design a software solution to manage job tracking across multiple franchises. The app included time-tracking capabilities for franchisees and an equipment management system for technicians, providing a comprehensive solution to meet the needs of the business.
Background
Vital Restoration specializes in providing post-disaster clean up services for incidents such as fires and floods. Tim Brown serves as the Chief Operating Officer of the franchisor company and also holds the position of President of a local franchise.
Unique Challenge
Vital Restoration faced a unique challenge in developing a software solution to manage their operations across multiple franchises. The company provides essential clean-up services after disasters such as fires and floods, and was in need of a system that could effectively track all job details, including time management for franchisees, equipment management for technicians, and overall profitability. To achieve their goals, Vital Restoration sought a partner with the technical expertise and industry knowledge to deliver a solution that met their specific needs.
The Approach
Programmatis was approached by Vital Restoration to help create a comprehensive job tracking program for their franchise network. The project involves building a multi-faceted software solution that caters to the needs of all stakeholders involved in the restoration process. This includes the franchisor, franchisees, and technicians in the field.
The franchisor's portion of the program will provide centralized support and tracking, while franchisees will have access to job tracking, time management, and equipment management features. Additionally, the software will also allow technicians in the field to track their time, equipment, and progress of jobs via their mobile devices. With this solution, Vital Restoration aims to streamline their job tracking process and increase profitability.
In addition to job tracking and time management, the software will also incorporate various other important features such as notes and comments section, job status updates, and real-time reporting and analytics. The aim is to create a comprehensive solution that helps Vital Restoration effectively manage their operations and stay ahead of the competition. Programmatis is committed to delivering a solution that is both user-friendly and scalable, ensuring that Vital Restoration can continue to grow and expand their franchise network without any hindrances.
The Outcome
Programmatis assisted Vital Restoration in overcoming a persistent issue and transforming their idea into a concrete framework. Their support resulted in the delivery of Figma files and a comprehensive Software Requirements Specifications document. By offering clear guidance and ensuring complete understanding of each step, Programmatis helped to keep the project on track and avoided future revision costs.
How Tim found Programmatis and what Vital Restoration liked about working with Programmatis
Vital Restoration discovered Programmatis through an effortless communication experience. From the outset, it was evident that Programmatis was the ideal team for the job. They demonstrated their expertise by asking relevant questions and providing responses in a clear and comprehensible manner, leaving no room for doubt about their suitability for the project.
What made Vital Restoration particularly impressed with Programmatis was their approachable and straightforward demeanor. They made every effort to keep their communication simple, yet informative, which made their weekly meetings feel like friendly conversations rather than obligatory calls.
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